ShipOut-OMS user guide

Hello!

Welcome to the order management system of ShipOut-OMS. I hope you’re done with the initial set up before you formally place an order (see the detailed operation process below for details):

  1. Required setting: Create SKU, and associate store alias when selecting link store to place order;
  2. Linked stores (needed only if there is an online store): pre-linked stores that require automatic ordering by the store;

Functional Overview

ShipOut allow its users to use an OMS (Order Management System) for product import, order import, order storage, delivery, inventory check, work order application and other operations. A one-stop platform that greatly saves communication costs and labor costs for sellers and warehouse personnel.

1. User activation and login

  1. New user activation account: You will receive an email that the warehouse created an OMS account for yourself. The email will contain the initial password. Click login, fill in the account number (ie mailbox number) and initial password to log in. You can also click “Forgot Password” to reset the password;

    Remarks: OMS URL: https://shipout.co/#/login/loginIn

2. Product Management

Function overview : ShipOut supports users to add, delete, deactivate, modify, filter and view products, etc. After users create products, they will be automatically submitted to the warehouse for review.

Note:

(1) The product SKU cannot be changed again after it is created;

(2) The product size and weight must be filled in correctly when calculating related expenses;

(3) Products that need to be ordered by a store must be associated with a store alias;

1. Manually create a new product

There are two ways to create new products: you can manually create new products if there are fewer SKUs; if there are more SKUs, importing products in batches with Excel is recommended.

Two types of products are available: standalone products containing only one single product and bundled products consisting of several standalone products.

It should be noted that in a warehouse system, the SKU must be a unique identifier and is the basic unit for distinguishing different products.

1.1 Manually create a new product

(1) Manually create an standalone product:

Step: Products> New Products> New stand-alone product> Check the warehouse/s where you want these products to show> Fill in all necessary information, All fields with a red * are required. Also, you can set the Low Inventory Alert Threshold

If the product is sold in an online store, you need to associate the store platform alias in the “Alias” section> then Submit; if there is an international shipping requirement, you must fill in the information required for customs declaration in the International Shipping Options”

Note: The Amazon store alias is ASIN, eBay store alias is SKU platform. If you are not sure, you can test the order in the “Order Management” interface after linking the store and check the SKU store information to determine (see Figure 4 below);

 


(2) Bundled Product

A bundled product is a product set composed of multiple item quantity of one SKU or several different standalone SKU, for example, a skincare product set. 

Before creating a bundled product, the SKUs of the bundled product must already exist in the system, so please add a single product before adding a combined product. “Automation Inventory Conversion” needs to be turned on if you need to convert inventory from a Single SKU product to a Bundled product inventory.


Step: Products> New Products> New stand-alone product> Check the warehouse/s where you want these products to show> Fill in all necessary information, All fields with a red * are required. Also, you can set the Low Inventory Alert Threshold

If the product is sold in an online store, you need to associate the store platform alias in the “Alias” section> then Submit; 

If there is an international shipping requirement, you must fill in the information required for customs declaration in the International Shipping Options”


1.2 Import Products in Bulk

Steps: Product> Import > Import Standalone product> Select warehouse> Download form template> Fill in form> Select filled form> Upload> Confirm information> Import.


Template rules:

1) Column headings in red are required. Other necessary information should be provided if possible.

2) Item Package Type – If you do not need other materials for packaging, select “Ready to Ship”, and if you need additional packaging materials select “Package Needed”.

3)Qty In One Package: There can be several products in each package;

Hazardous (Battery) – if it includes hazardous items, such as batteries.

4)Weight 1 and Weight 2 – if weight is in kilograms, Weight 1 is for kg, then Weight 2 should be 0. If unit weight is lbs., Weight 1 is for pounds and Weight 2 is for ounce.


Import and update existing data: refers to products that update existing data

Import and create new records: Import new product records

Ignored, Irregular or missing data name – Invalid column, missing or invalid product name.  

Ignored, mapping failed – Invalid column, inconsistent product size or weight unit Invalid line, duplicate data-name disregarded, duplicate data name  


Batch Associate Store SKU

For multiple SKUs, you need to associate the store SKUs with the system ‘OmsSku’in batches to match the store order information. It is recommended that SKUs be done in batch association.

Steps: Product> Import dropdown> Import Selling Channels Alias> Download Template> Fill out form> Upload > Confirm Import information> Import> Fill in the template.

There are three fields required:  

OmsSku – SKU code set by this system.

Store Sku – store SKU code, if different SKU stores have different SKU, then add a line of information.;

Store Name – the name of the store. The name of the store in reference to the SKU.