Online Store Related

2. Wayfair

• Wayfair stores will only sync orders that are placed after the “start time” specified when the store is linked to the system. For example, if the “start time” specified when a store is linked to the system is 8:00 PM PST on June 8th, 2021, then only orders placed after that time will be synced, while orders placed before that time will not be synced, even if they have not been processed. 
• Wayfair stores are being tested in a sandbox environment with the assistance of ShipOut customer service. After the review is completed, Wayfair will authorize the application in the production environment. If a customer deletes the production application, they will need to re-apply and go through the review process again in order to successfully sync orders. Now, each independent application must be manually reviewed by Wayfair before it can have permissions in the production environment. 
• If a customer wants to use Wayfair’s invoice form, they need to perform a sync test in the sandbox environment with the assistance of ShipOut customer service. After the sandbox test is successful, the customer must make sure the “generate logistics invoice form” option is turned on when linking the Wayfair store to the Shipout system in order to use Wayfair’s invoice form after orders are synced into the system. 
• If ShipOut has already linked a store and the production application has been reviewed by Wayfair, the client secret can be rotated and the store can be re-authenticated in the system, updating the client secret. This will allow orders placed before the re-authentication to be synced. Alternatively, if a new production application is created and reviewed by Wayfair, the store can update the client ID and secret and also sync orders placed before the re-authentication.