How to reverse a transaction

If the status for this transaction is unbilled: Log in to your WMS account → Billing → Transactions → Copy the ‘Transaction#’ you’d like to cancel → Click ‘Reverse’  → Paste Transaction# → Click ‘Search’ → Fill in ‘Note’ →

How to remove a transaction from an invoice

If the transaction is billed and unpaid: Log in to your WMS account → Billing→ Account&Invoice → Fill in the transaction# that you need to cancel → Click Search Click ‘View’ Find the transaction you’d like to cancel →Click ‘Remove’