After submitting an outbound order, can the shipping label be modified after it has been generated?

Yes, Outbound→Parcel Outbound order→to pick / picking / to pack → replace shipping label → selecting logistics transportation method and logistics account → confirming to regenerate shipping label.

After submitting the outbound order, the purchaser canceled the order for the store. How do I adjust the subsequent outbound order processing and inventory?

There are two ways to deal with the situation: 1) If the parcel has been sent out and the invoice for the outbound order has been completed, a return order may be issued. The return order method can be “add

The shipping service of the outbound order is “Automatic Selection: Why is the logistic tracking number not generated after the outbound order has been submitted?

The reason is that the outbound order does not meet the conditions of the logistics automation rules set by the warehouse, and the warehouse needs to replace the shipping label.

Why is my order clearly shown on ShipOut that it has been shipped, but Amazon still displays unshipped status?

Under normal circumstances, ShipOut will automatically return the logistic tracking number to the store after shipment, but due to Amazon’s current limit, there will be a small number of orders that are not returned successfully.You can find orders that have

My client has its own shipping account and does not need our own shipping service. How do I upload their shipping labels for outbound?

When the client creates the outbound order, select “upload shipping label” as shipping service, then upload the shipping label in the order. 

My goods are shipped by sea, and I don’t have a tracking number. Can I leave it blank?

You can fill in the BOL (Bill of loading) number without the tracking number. Warehouse receiving is based on scanning the information on the package label or the tracking number to look up the inbound order. If the system package

How do I create inbound and outbound orders for customers in the WMS system?

Go to Settings>System Application Settings>System Preferences, turn on the inbound preference and outbound preference. Go to and either inbound and outbound management interface to create a warehouse or a customer order.

Why doesn’t the inventory increase after I have received the goods?

All packages to be received should have the boxes checked on the receiving page. Once done click the action button “save and received/complete”. If the box is not checked, the products will not be added to the inventory.

The store has a bundled SKU or product, so how do I match it to the system’s SKU?

You only need to create a combination product in the system and then associate it with the SKU of the store. Product management → combined product →new combined product →store mapping relationship setting 

Can my SKU be deleted or modified after it is created?

Once the SKU name is created, it cannot be modified. The SKU may be deleted if it is not used (not involving any SKU in the inbound, outbound, and return process).Deleting the used SKU is impossible. It can be adjusted