The fees may have not been charged because of the following reasons: The billing group is not associated with a customer group The billing rules only apply to some inbound orders – review the billing rules again and check computation
There are two ways to review the recharge request: 1） An exclamation mark will appear above the amount column on the dashboard to remind that there is a recharge that needs to be reviewed. Click the link and you will
There are two ways to check your balance: 1） Client Center> Account Balance 2）Billing > Account > Account Balance
Click on portrait icon in the upper right corner→Account Settings → Payout Settings. From here enter your bank account details or set the other online and offline payment information.
Log in to your WMS account → Client Center → Edit → Set credit limit → Save.
Yes. Step 1: Set up VIP customer group. In the Client Center → drop-down customer group → manage customer group, create a VIP customer group. Step 2: Set up the corresponding billing rules: inbound fee, outbound fee, and return fee.
When creating an OMS customer account, the “Create an OMS account” option needs to be set to “Yes”, the system will send an email to the customer, and the customer can log in to the system through the link. If
Yes, log in to WMS account → warehouse user → fill in relevant information to set up employee account. Support setting up warehouse administrator account and warehouse operator account. Account operation permissions can also be customized.
The first step: Log in to ShipOut → Settings →Logistics service settings → Logistics service provider account settings→ Create Step 2: Select the EzeeShip icon → enter the EzeeShip account name and API key to associate How to obtain the
At present, the system needs to get the order manually and regularly. The system cannot get the order in real-time. The tracking number will be returned automatically after the delivery of the order in the warehouse, and the shop does
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